Krates Wifi

Krates offers Wifi internet to all Slip Customers. This comes in two forms: “Free Wifi” and “Paid Enhanced Wifi”. Getting connected is easy. For more information about, and instructions on how to connect to both the Free and Enhanced internet please follow the links below:


Connect to Free Wifi

The Free Wifi is available to all slip customers, their families and their guests. It is intended for general web browsing and social media. Speed is controlled and it is not suitable for "high bandwidth" usage (such as Netflix/Android TV, IP Cameras, Torrents etc). All that is required is that you register your device on our network using your name and postal code (the name and postal code needs to be of the registered owner of your slip).

Step 1: Connect your device to the "Krates-Guest" Wifi Network

Step 2
: Register your device on Krates Wifi Portal

Depending on your device, the login/registration page might automatically popup on your screen. If not, click the button below to be taken to the Krates Wifi Portal Homepage:

Step 3: On the Wifi Portal Homepage click the "Signup" Button.

You do not actually have to 'Signup" for the Free Wifi service, but you do need to login by providing the "First Name", "Last Name" and "Postal Code" of the registered owner of your slip.

Step 4: Click the "Submit" Button.

You are free to surf. Your device will be registered on the network for 24 hours, at which time you can login again to gain another 24 hours of service.


Purchase Paid Enhanced Wifi

Paid Enhanced Wifi is available for those users who would like more bandwidth. Enhanced Wifi offers upto 10Mbps* download speed for upto 5 devices.

Here are the available Plans:

$5.99 - 1 day (24 hours)
$9.99 - 2 days (48 hours)
$13.99 - 3 days (72 hours)
$24.99 - 1 week

Here is how to purchase a plan for the first time. If you already have an account and know your Username and Password, please follow the link below, login and skip to Step 4 below.


Step 1
: Connect your device to the "Krates-Guest" Wifi Network

Step 2: Register your device on Krates Wifi Portal

Depending on your device, the login/registration page might automatically popup on your screen. If not, click the button below to be taken to the Krates Wifi Portal Homepage:

Step 3: On the Wifi Portal Homepage click the "Signup" Button.

You will need the "First Name", "Last Name" and "Postal Code" of the registered owner of your slip. You will also be required to provide a Username and Password.

*Please record your Username/Password as you will need it register other devices onto the network under your Paid Enhanced Plan (upto 5 devices). In the future you can use the same Username/Password to Login to your account*


Step 4: On the Wifi Portal Pick Wifi Plan

Select a 1 Day, 2 Days, 3 Days or 7 Day plan.


Step 5: On the Wifi Portal Click "Checkout" button


Step 6: Payment Processing

We use Paypal to handle our Payment Processing.

If you have a Paypal account you can Login and make a payment using your account.

If you DO NOT have a Paypal account you can simply pay with a Credit Card or Debit Card, without signing up with Paypal. Signup to Paypal IS NOT required. Click the "Pay with Debit or Credit Card" button at the bottom of the Paypal window. Provide your information and Credit Card/Debit details and pay.


Step 7: Return to Merchant

After you make your payment, you will be taken to a Purchase Details Page on Paypal. Scroll to the bottom of that window and click the "Return to Merchant" button.

You will be taken to the Krates Wifi Status Page which will display your Username and when you Plan will expire. Your plan is now purchased, and your current device has been registered as on the network.

At this time you are on the Paid Enhanced Wif network. Surf away.


Log Device onto Paid Enhanced Wifi Plan

Each Paid Enhanced Wifi Plan allows up to 5 devices. To Log a device onto a Paid Plan please follow the steps below:

Step 1: Get the Username/Password for the account you want to Log to

Step 2: Connect your device to the "Krates-Guest" Wifi Network

Step 3: Register your device on Krates Wifi Portal

Depending on your device, the login/registration page might automatically popup on your screen. If not, click the button below to be taken to the Krates Wifi Portal Homepage:

Step 4: On the Wifi Portal Homepage login using the Username/Password from Step 1

You are now connected. Surf away.


Wifi Troubleshoot

If you are able to see and connect to the "Krates-Guest" Wifi Network but are unable to get your device connected, see below for some options. If you are NOT able to see and connect to the "Krates-Guest" Wifi Network please see the Marina Management.

You are connected to the "Krates-Guest" Wifi Network but are unable to Login to the Free Wifi service, buy a Plan or connect a device to a Plan.

Scenario One (a): You are receiving this error after inputting the “First Name“, “Last Name“ and “Postal Code“ of the registered owner of your slip:

Problems encountered during user registration: Wrong Slip Info

Please acquire the correct slip owner info and try again. If you problem persists see the Marina Management.


Scenario One (b): You are NOT seeing the “Wrong Slip Info“ error above but are still not able to get connected.

Please fully log out of the Wifi Portal by clicking the button below.

Then reboot your device and try connecting again.


Scenario Two (a): You are receiving this error after inputting the “Username“ and “Password“ of the registered Paid Plan User:

Invalid Login. Please Try Again.

Please acquire the correct Username/Password. If you problem persists see the Marina Management.


Scenario Two (b): You are NOT seeing the “Invalid Login“ error above but are still not able to get logged in.

Please fully log out of the Wifi Portal by clicking the button below.

Then reboot your device and try connecting again.